An AI chat that answers while the cleaners are out on the job
Delco AB in Malmö got an AI chat that answers questions about cleaning services around the clock — even when the whole team is at a customer site.
Visit the site →Before
Delco has cleaned homes, offices and stairwells in Malmö since 2007. The catch with a service business is that the staff are where the work happens, not by the phone. Questions arrive when the visitor is at the computer in the evening, and the answer had to wait until someone was back at the office.
What was delivered
- AI chat installed on delcoab.se
- Answers in Swedish about Delco's cleaning services
- Qualified leads sent automatically to Delco's inbox
- Available around the clock, outside office hours too
- Present on every page without taking over the layout
What we built
We put an AI chat straight into Delco's WordPress site. It answers in Swedish, knows the difference between home cleaning, move-out cleaning, office cleaning and stairwell cleaning, and runs around the clock.
The visitor doesn't have to hunt through the menu for the right service page. The question gets asked where the visitor already is, and the answer comes back immediately.
When a visitor turns out to be a real customer in the making, the chat qualifies the lead and sends it automatically to Delco's inbox. Delco can then call the customer straight away, instead of starting from scratch.